Personal care for a personal town.

Three Locations Servicings Our Pediatrics Family in the East Valley

Monday – Friday: 8:00 AM - 4:30 PM
Saturday and Sunday: Closed
Closed on Major Holidays

Dear Patients.

Welcome to your clinics! We thank you for becoming a part of our pediatric family. For the past 12 years we have partnered with our pediatric community to deliver personal healthcare services. We are honored you have chosen us to be your pediatric partner. Our mutual goal is to ensure your kiddo’s health services are met. We are here to provide the best health services we can for your family and support you on your child’s healthcare journey.

As we service our pediatric community, safety is of a big concern. As your partner with us, we would like you to understand and know the following policies at our clinics:

Our clinics follow all CDC & State immunizations schedules and healthcare recommendations. If for any reason you have chosen not to follow the CDC or State guidelines, or delay them, we will not be able to be your medical providers.

We ask that you please be courteous to our staff while in the office or on the phone. During your visit, we ask that you not be in any electronic device and place your telephone on silence. This way you and your child’s Provider may go over and discuss your children’s health services in detail. We thank you for this.

Our entire team strives to provide the best services we can. We ask that you please be respectful to our team. We have a zero-tolerance for disrespectful and aggressive behavior directed to our staff. Our goal is to create a caring and devoted relationship to your child’s health.

We ask you to know your insurance plan. Our staff will do their best to get as much information about your plan, but it is not possible to get every plan’s details. It is the insurance member’s responsibility to know what is covered and not covered. Please call your insurance and ensure they go over your plan in detail. Some services may or may not be covered depending on your specific plan.

If you have a balance, we want to ensure that we will still see you. We can setup payment plans to ensure we have continuity of care for your children. A payment plan must be setup prior to your visit or we may not be able to see your child at the time of visit.

Co-pays and co-insurances are all due prior to your visit. This is a requirement not just by our office but also your insurance plan. As your insurance is not responsible for your co-pay or co-insurance, it is the member's responsibility.

At any time you are welcome to talk to any of our staff leads. We are here help and we want to ensure we meet your child’s healthcare needs.

The following behaviors are prohibited:

Possessing firearms or any weapon

Intimidating or harassing staff or other patients. Including inappropriate words: profane, disrespectful, insulting, demeaning or abusive language; shaming others for negative outcomes; demeaning comments or intimidation; inappropriate arguments with patients, family members, staff or other care providers, rudeness.

Making threats of violence through phone calls, letters, voicemail, email or other forms of written, verbal or electronic communication

Physically assaulting or threatening to inflict bodily harm or making verbal threats to harm another individual or destroy property. Damaging business equipment or property.

Making racial or cultural slurs or other derogatory remarks.

Personal care for a personal town.

Three Locations Servicings Our Pediatrics Family in the East Valley